TERMS & CONDITIONS
TERMS & CONDITION
Request for cancellations of orders once placed on mbethnic.com shall not be entertained.
If a non-delivery or late delivery occurs due to a mistake by the user (I.e. wrong or incomplete name or address or recipient not available) any extra cost spent by mbethnic.com for re-delivery shall be claimed from the User placing the order.
Mbethnic.com shall not entertain any complaints after 20 days, once the order is delivered.
If the user has any question, doubts or confusion in regard to any of the terms & conditions set out herein he/she should seek clarifications from us through Email: firstname.lastname@example.org and should wait for a written clarification before using the service.
If a non-delivery or late delivery occurs in any case then mbethnic.com is not liable to pay / refund any amount more than order value of customer.
We do not accept any returns after 7 days of receiving the shipment.
All products should be returned in original condition with tags intact as attached in the product. Presence of original tags is a must to accept returns.
Shipping cost would be deducted for refund, since we offer free shipping all over India.
Free Shipping Terms:
Free shipping applies only on selected country codes (AU,BE,CA,DK,FR,DE,IN,IT,KW,LI,LU,MC,NL,NZ,PL,PT,RO,SG,ES,SE,CH,UK,US).
In other countries, shipping cost is based on the product weight and delivery location.
Chargeback / Refunds:
No claim for refund, return or exchange of fee will be entertained for custom stitch product related services. In case of multiple payments for the same ARN, for custom stitch product related services including miscellaneous services, the claims for refund will not be entitled.
Cash Back Offers:
Your cashback amount would be credited into your MB Ethnic (My Account) account in the form of My cashback. Which you can use in next order. When you make your next purchase on MB Ethnics, you can see your cashback amount on Cart section and you have an option that you want to use your cashback or not. Once you Check that you want to use your cashback, your full cashback amount will be deduct from Total amount of your next order.
You cannot share/transfer your cashback to other account.
Color & Description Disclaimer:
The details of the products or product specifications (for instance weight, color, handwork details, size, etc.) quoted with the product displays are only fairly approximate values.
A customer must place an order keeping in mind this minor variation in color as seen on a computer screen against the actual color of the outfit received.
By using mbethnic.com the user has unconditionally accepted the terms and conditions of use as given hereunder and/or elsewhere in the site.
In order to use the mbethnic.com website, The User have accepted the following terms and conditions given below. We reserve the right to add, delete, alter or modify these terms and conditions at any time.
• The user may carefully read all the information on products and services as provided in relevant sections.
• Mbethnic.com acts only as a facilitator to facilitate transactions between user and vendors. We are not responsible for any loses, expenses, quality of products or services, damages and / or taxes incurred by Users in the use of facility.
• Mbethnic.com will not be responsible for any damage suffered by users from use of the services on mbethnic.com. This without limitation includes loss of revenue or data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act / omission of the vendor. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, negligence, defect, deletion, error, omission, interruption, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, or under any other cause of action.
• All products are checked, screened and assured by the vendors to ensure that the products are of the standard, quality, design, composition, style or model that they are representative of.
• We reserve the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The payment shall be refunded and the User shall be informed of the same.
• The User agrees to give accurate, authentic and true information. Mbethnic.com reserves the right to confirm and validate the information and other details provided by the User at any point of time. If any such User details are found not to be true wholly or partly, mbethnic.com has the right in its sole discretion to reject the registration and debar the User from using the services of mbethnic.com and / or other affiliated websites without prior intimation whatsoever.
• Mbethnic.com will not be liable for any type or kind of credit card fraud. The liability to use a card fraudulently will be on the user and the onus to ‘prove otherwise’ shall be exclusively on the user. The User must exclusively use his/her own card on the site.
• Mbethnic.com shall not be liable for any delay/non-delivery of ordered goods by the vendors (trade organizations, manufacturers / shops etc.), flood, fire, wars, acts of God or any cause that is beyond the control of us.
• The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.